Shipping policy

Thank you for shopping with us. We are a UK-based company proudly serving customers in the United Kingdom, North America and the rest of the world. To provide you with the best selection of clothing, gadgets and other products that we sell, our inventory is dispatched directly from our fulfillment centers in the United States. 

Please review our shipping guidelines below to understand delivery timelines, tracking procedures, and import regulations. 

1. Shipping Destinations & Estimated Delivery Timelines

We ship to the United Kingdom, the United States, Canada, Mexico and the rest of the world. Delivery windows begin from the date of dispatch rather than the date of order placement. 

United Kingdom

  • Standard Shipping: 7 to 14 business days. 
  • Expedited Shipping: 4 to 7 business days. 

United States (Domestic)

  • Standard Shipping: 3 to 7 business days. 
  • Expedited Shipping: 2 to 3 business days. 

Canada, Mexico & the rest of the world

  • Standard Shipping: 7 to 15 business days. 
  • Expedited Shipping: 5 to 10 business days. 

Note: Delivery times are estimates. Actual transit times may fluctuate due to customs processing delays, regional carrier constraints, or extreme weather. 

2. Order Processing Times

  • All orders undergo a processing period of 1 to 3 business days before dispatch. 
  • Fulfillment operations run Monday through Friday, excluding United States public holidays. 
  • You will receive an automated notification if your order faces any unexpected processing delays. 

3. Order Tracking

  • A shipment confirmation email containing a tracking number will be sent immediately upon dispatch. 
  • Tracking links typically require 24 to 48 hours to update with initial scans from the courier network. 

4. Customs, Import Duties, and Taxes

Because our fulfillment centers are located in the United States, international shipments may be subject to import regulations, duties, and local taxes. 

Shipments to the United Kingdom

  • Orders under £135: UK VAT is calculated and collected at checkout. No additional fees will be requested by the courier upon delivery. 
  • Orders over £135: Orders exceeding £135 are subject to UK customs duties and import VAT. These charges are not included in our pricing and are the sole responsibility of the customer. The courier will contact you to collect these payments before releasing your package. 

Shipments to Canada, Mexico & the rest of the world

  • All orders entering Canada, Mexico and the rest of the world  may incur import duties, brokerage fees, and local taxes. 
  • These charges are determined by local customs authorities and must be paid by the recipient upon arrival. 

Shipments within the United States

  • Domestic orders are free from import duties. 
  • Applicable state and local sales taxes will be calculated and displayed at checkout. 

5. Delivery Issues, Damages, and Losses

  • Ensure all delivery information is accurate at checkout. We cannot assume liability for items lost due to incorrect or incomplete addresses. 
  • If your package arrives damaged, please document the condition immediately. Contact our support team at wamunikoro@gmail.com within 48 hours of delivery with clear photographs of the packaging and items so we can initiate a claim with the carrier.